Quality Function Deployment (QFD)

QFD and Creativity

11. Politis, J. D. (2005). QFD, organisational creativity and productivity. International Journal of Quality and Reliability Management, Vol. 22, No. 1, pp. 59-71.

Leadership and QFD

5. Politis, J. D. (2003). QFD: the role of various leadership styles. The Leadership and Organizational Development Journal, Vol. 24, No. 4, pp. 181-192.

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